New to Citizens — CBEX Associate

Minh Mai

Banking, asset management, consulting, energy, real estate, and retail — six industries before graduation. Now applying that range as a CBEX associate at Citizens Bank.

Boston, Massachusetts Northeastern University ’26 Currently rotating through Digital Risk
Minh Mai

01 — Now

At Citizens Bank

Full-time CBEX associate in Citizens’ rotational program, currently on the Digital Risk rotation. The summer 2025 Enterprise Strategy internship became the on-ramp: now back with a full-time seat.

Minh Mai painting a playhouse at a Citizens Bank volunteer event

CBEX Associate · Citizens Bank

Digital Risk rotation One-year rotational program Consumer Bank Enterprise Experience

The CBEX program rotates associates through the Consumer Bank and enterprise functions, building enterprise-level judgment early. The first rotation was the Transformation Office (TO) — working inside the teams reshaping how the bank operates. The current rotation: Digital Risk.

Program
CBEX — Consumer Bank Enterprise Experience
Current rotation
Digital Risk
First rotation
Transformation Office (TO)
On-ramp
Enterprise Strategy internship, Summer 2025
02 — Education

Northeastern University

A finance core with a law-and-social-impact lens, backed by Northeastern’s co-op model — which is how the résumé reads like six careers stacked into a degree.

Minh Mai with Northeastern classmates in Alpha Kappa Psi stoles on graduation day

Northeastern University

Class of 2026 · Boston, MA

Business Administration — concentrations in Finance and Law / Social Innovation & Entrepreneurship
Minor in Consulting
03 — Before Citizens

Experience so far

Internships, co-ops, and part-time roles across industries — the past career that led to Citizens. Filter by the through-lines that carry forward.

Minh Mai presenting at a podium in front of a Citizens Bank logo wall

Citizens Bank

CBEX Enterprise Strategy Intern

Summer internship with the Enterprise Strategy team — the pipeline into the full-time CBEX associate role.

Summer 2025

Geode Capital Management logo

Geode Capital Management

Stewardship Co-op

Co-op with the Stewardship team, working on the investment stewardship function at a major asset manager.

Northeastern co-op

State Street logo

State Street

Product Analyst

Product analysis at a global custodian — translating data and user needs into product direction.

Global Research and Consulting Group logo

Global Research and Consulting Group

Vice President of Insights

Consulting group where the progression ran from member to Vice President of Insights — research, analysis, and presenting findings.

Plum Street Advisors

Data Analytics Intern

Data analytics work supporting an advisory firm’s clients and decision-making.

Minh Mai in a lululemon store wearing a lululemon sash

lululemon

Educator & Product Educator

Guest experience, product education, and team development on the floor — learning what great customer experience actually feels like from the front line.

2023 – Present

Coldwell Banker logo

Coldwell Banker

Real Estate Agent

Direct client relationships on high-stakes transactions — negotiation, responsiveness, and earning trust.

RENEW Energy Partners

Communications Intern

Communications work in renewable energy — shaping how a cleantech story reaches its audience.

04 — The brand

What carries forward

Every role above was different, on purpose. The common thread: getting fluent in how decisions get made, from the boardroom to the shop floor.

i.Industry range

Banking to cleantech without blinking — quick to learn a new sector’s language and find where value is actually created.

ii.Data into decisions

Strategy, analytics, and product roles shared one habit: turn evidence into a recommendation a busy executive can act on.

iii.Frontline instinct

Real estate and years of retail taught the other half of banking — what customers experience when the strategy hits the counter.

Let’s connect

The full career history lives on LinkedIn — including the roles above and what’s next in the CBEX program.

Or email me at hello@minhmai.info

Connect on LinkedIn

Send a message

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